Clarity Before Commitment

Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Products & Descriptions

We sell lab-grown diamond jewelry and loose lab-grown diamonds that are certified by respected gemological laboratories (e.g., GIA, IGI). While we strive to provide accurate descriptions, product images may vary slightly due to lighting and screen differences.

3. Pricing & Payments

All prices are in USD. We reserve the right to change pricing without prior notice.

We accept payments via [list accepted methods: credit card, PayPal, ApplePay, etc.]. Orders will not be processed until payment is received in full.

4. Order Processing & Shipping

  • Processing time: Orders typically ship within [3–7 business days].
  • Shipping: We offer insured, trackable shipping through reputable carriers.
  • Delays: We are not responsible for delays caused by third-party carriers or events beyond our control.

5. 30-Day Return & Money-Back Guarantee

We offer a 30-day return policy for eligible items:

  • Products must be returned in original, unworn condition with all documentation (certifications, packaging).
  • Custom or engraved pieces are non-refundable unless defective.
  • To initiate a return, contact service@diamondocean.org within 30 days of delivery.

6. Warranty

We offer a limited lifetime warranty on craftsmanship and manufacturing defects.

This warranty does not cover:

  • Normal wear and tear
  • Lost or stolen items
  • Damage caused by misuse or third-party repairs

7. Certifications

All diamonds sold are certified lab-grown and come with documentation from recognized gemological labs (e.g., GIA, IGI).

8. Intellectual Property

All content on this website—including text, logos, images, and videos—is the property of Diamond Ocean, LLC and may not be used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Diamond Ocean, LLC is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Privacy

Your personal data is protected according to our [Privacy Policy]. We do not sell your information to third parties.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.

12. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website constitutes your agreement to the latest version.

Contact Us

If you have any questions, contact us at:

service@diamondocean.org